Terms and Conditions

These terms and conditions apply; As a small business, when you book with us, we hold a space and a staff member exclusively for you. We value your business and ask you to please respect this new cancellation policy.  When you miss an appointment with us that involves a staff member, they not only lose your business, but also the potential business of other customers who could have scheduled an appointment for the same time.  If you arrive late for your scheduled appointment, we may deny your service or offer you a partial service according to the time-slot we held for you. These situations will be handled on an individual basis and are up to our discretion.  We do not have the time or man-power to do follow up calls for all appointments so please mark your calendar if you make a reservation with us. It is your responsibility, not ours, so please be respectful.  If you do not call and cancel at least 7 days ahead of time, you will be charged 50% of the total of your service. Example: If you have a session scheduled that is normally $100 and you do not give us a 7 day cancellation notice, you will be charged $50.  NO call, NO show (or less than 7 day notice). You will be charged 100% of the total of your service(s). Thank you for your understanding and continued support!